At RBB, we talk a lot about what it means to be a true manufacturing partner. Quality matters. Delivery matters. Communication matters. But ultimately, the best measure of how we’re doing comes directly from our clients.
That’s why we’re especially proud to share that RBB has been recognized with a 2026 CIRCUITS ASSEMBLY Service Excellence Award (SEA) in the EMS Under $20 Million category.
Even more meaningful, RBB earned recognition across seven areas of customer service and performance:
- Dependability/Timely Delivery
- Manufacturing Quality
- Responsiveness
- Technology
- Value for the Price
- Flexibility
- Overall Satisfaction
The Service Excellence Awards are based entirely on feedback from clients, giving the companies we serve the opportunity to evaluate their experience working with RBB.
For us, that’s what makes this recognition so important.
Recognition That Comes from Our Clients
The 2026 award continues a strong track record for RBB in the Service Excellence Awards and follows our 2025 recognition for Best Overall – EMS Under $20 Million.
This year’s award was presented on September 29 during the Service Excellence Awards ceremony at the Santa Clara Convention Center as part of PCB West 2026.
“Being recognized across such a broad range of areas means a great deal to our team because this feedback comes directly from our clients,” said Bruce Hendrick, Owner & CEO of RBB. “Our goal is to be the kind of manufacturing partner clients can depend on, from responding quickly when requirements change to maintaining quality and finding the right solution for complex builds. This recognition reflects the care and commitment our team brings to those relationships every day.”
That commitment is something our entire team works toward, whether we’re quoting a new project, helping solve a supply chain challenge, working through an engineering question or keeping a client informed about an order already in production.
More Than Building Circuit Boards
Since 1973, RBB has specialized in electronics manufacturing for clients who need flexibility, communication and a manufacturing partner willing to work through the details.
Our focus is primarily on low-to-mid volume and complex electronic assemblies, including prototypes, production runs and long-running programs. We support both turnkey and consignment projects and offer capabilities that include surface mount (SMT), through-hole and mixed-technology PCB assembly.
But our capabilities extend beyond the circuit board.
RBB also operates a UL 508A certified panel shop and provides electromechanical assembly, control panel manufacturing and system integration. Our manufacturing capabilities are supported by testing, process controls and close collaboration between our production, quality, engineering and customer-facing teams.
That flexibility is important because not every manufacturing project fits neatly into a high-volume production model. Sometimes requirements change. Sometimes an older product still needs support. Sometimes a client needs help getting a challenging build across the finish line.
Those are the situations where a strong manufacturing partnership can make a real difference.
Built for Partnership
Awards are exciting, but this one is especially meaningful because it reflects the experience of the people and companies we work with every day.
We want our clients to know they can count on RBB to communicate, respond, adapt and keep working toward the right solution. That approach is at the heart of our commitment to being Always Better and our belief that strong manufacturing relationships should be built for partnership.
Thank you to our clients who took the time to provide feedback and to the entire RBB team for the work that made this recognition possible.
We appreciate the trust our clients place in us, and we look forward to continuing to earn it.
Looking for an electronics manufacturing partner for your next project? Learn more about RBB’s PCB assembly, control panel, box-build and electronics manufacturing capabilities at www.rbbsystems.com.
About RBB
RBB has provided customized electronics manufacturing solutions since 1973. Based in Wooster, Ohio, RBB specializes in low-to-mid volume and complex electronics manufacturing, including PCB assembly, control panels and electromechanical integration. RBB is ISO 9001:2015 and AS9100:2016 certified and ITAR registered, with a focus on quality, responsiveness, flexibility and long-term client partnerships.
