An important part of effective inventory management is monitoring and controlling residual inventory, or the parts left on the shelf after the last shipment is produced. It's important that every business orders the right quantity of parts at the right time to reduce the extra, hidden costs tied to residual inventory.
At RBB, we aren’t afraid to ring our own bell. But when we do, it isn’t all about us. We have a loud, antique bell in our sales office – and we ring it every time a new client joins the RBB family. Yes, the ringing of the bell is about internal celebration and recognition of the efforts of the entire RBB team, but it means so much more.
For over 40 years, RBB has existed to move heaven and earth to get our recurring small batch customers what they need, when they need it.
In my role as a sales support specialist, I interact with prospects on a daily basis.
At RBB, we pride ourselves on being trusted partners to our customers. By building solid customer relationships, we’ve learned the attributes our customers value in an outsourcing partner.
In Part 1 of this series, we shared the behaviors that we have found leads to customer, business, and individual success in an electronics manufacturing environment. As we mentioned before, every employee, regardless of position or length of service, has an obligation to act according to these standards.
Recently, RBB codified our company behaviors. Every employee, regardless of position or length of service, has an obligation to act according to these standards.
I get a lot of phone calls from entrepreneurs and business owners who are developing a product that has some kind of electronic component. They’re often looking for a new partner to produce parts of the product - or even the entire thing - and are sometimes new to navigating the ways of electronic contract manufacturing.
We record the calls that come in through our website’s toll-free number so that we know we are handling them properly. Occasionally a call comes in that gets the CEO’s attention…
