RBB Blog | Customer Service

Yes, Quality Matters! What Makes RBB A High-Quality Manufacturer?

Whether you are shopping for a new car, a pair of shoes, or a contract manufacturer, the quality of the item or service matters. Where you spend your money is important and the product you receive should be worth what you pay for! Most companies, brands, or products say they hold high standards and good quality, but do they? There is inherent skepticism when a company claims to have “high-quality,” since that value can be characterized and defined in different ways.

But at RBB, our first-rate service and products are something we are proud of, and we can prove it!

How the Right Suppliers Can Help You Manage Residual Inventory and Control Hidden Costs

An important part of effective inventory management is monitoring and controlling residual inventory, or the parts left on the shelf after the last shipment is produced. It's important that every business orders the right quantity of parts at the right time to reduce the extra, hidden costs tied to residual inventory.

Bell Signals Start of Partnership

At RBB, we aren’t afraid to ring our own bell. But when we do, it isn’t all about us. We have a loud, antique bell in our sales office – and we ring it every time a new client joins the RBB family. Yes, the ringing of the bell is about internal celebration and recognition of the efforts of the entire RBB team, but it means so much more.

Who is RBB Systems? Watch our 2015 Quick Summary Video to Find Out

For over 40 years, RBB has existed to move heaven and earth to get our recurring small batch customers what they need, when they need it.

4 Ways to Deliver For Your Customers

In my role as a sales support specialist, I interact with prospects on a daily basis.

3 Surefire Ways to Make Your Electronics Assembly Customers Hate You

At RBB, we pride ourselves on being trusted partners to our customers. By building solid customer relationships, we’ve learned the attributes our customers value in an outsourcing partner.

Behaviors That Lead to Success in Electronics Manufacturing, Part 3

In Part 1 and Part 2 of this series, we shared RBB’s cultural behaviors that lead to customer, business, and individual success. Every employee is obliged to act according to these standards.

Behaviors That Lead to Success in Electronics Manufacturing, Part 2

In Part 1 of this series, we shared the behaviors that we have found leads to customer, business, and individual success in an electronics manufacturing environment. As we mentioned before, every employee, regardless of position or length of service, has an obligation to act according to these standards.

Behaviors That Lead to Success in Electronics Manufacturing, Part 1

Recently, RBB codified our company behaviors. Every employee, regardless of position or length of service, has an obligation to act according to these standards.

Developing a Product and Need an Electronic Contract Manufacturer?

I get a lot of phone calls from entrepreneurs and business owners who are developing a product that has some kind of electronic component. They’re often looking for a new partner to produce parts of the product - or even the entire thing - and are sometimes new to navigating the ways of electronic contract manufacturing.